This privacy statement discloses the privacy practices for WOWBaby.com.au.
WOWBaby.com.au has a mission to build users' trust and confidence in the Internet by promoting the use of fair information practices.
Because we want to demonstrate our commitment to your privacy, we have agreed to disclose our information practices to the general public.
This statement addresses the following issues:
What personally identifiable information of yours or third party personally identification is collected from you through the web site.
The organization collecting the information.
How the information is used.
With whom the information may be shared.
What choices are available to you regarding collection, use and distribution of the information.
The kind of security procedures that are in place to protect the loss, misuse or alteration of information.
How you can correct any inaccuracies in the information.
Information Collection and Use
WOWBaby.com.au is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. WOWBaby.com.au collects information from our users at several different points within our website.
We request information from the user on our order form. Here a user must provide contact information (like name and shipping address) and financial information (like credit card number, and expiry date). This information is used for billing and shipping purposes. If we have trouble processing an order, this contact information is used to get in touch with our customer.
A cookie is a piece of data stored on the user's hard drive containing information about the user. Many sites use them.
We use IP addresses to analyze trends, administer the site, and gather broad demographic information for aggregate use. IP addresses alone are not linked to personally identifiable information. They may be used with other information in the attempt to catch fraudulent users of this site. Especially those where stolen credit cards are used.
We will not share demographic information.
We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
We partner with another party to provide specific services. When the user signs up for these services, we do not share names, or other contact information, other than that necessary for the third party to provide these services.
These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
This web site may from time to time contain links to other sites. Please be aware that we, WOWBaby.com.au, are not responsible for the privacy practices of such other sites. We encourage our users to be aware, when they leave our site, to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address.
Surveys & Contests
From time-to-time our site requests information from users via surveys. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as email address), and demographic information (such as Country and State). Contact information will be used to notify winners and or award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line.
When our registration order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just surfing. To learn more about SSL, follow this link [SSL]. While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users information, not just the sensitive information mentioned above, is restricted to our offices. Only employees who need the information to perform a specific job (for example, our customer service representative and manager) are granted access to personally identifiable information. ALL employees and managers are kept up-to-date on our security and privacy practices. Any time new policies are added, our employees and managers are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure room behind locked doors. If third party individuals or companies enter this room they are assisted at all times. If you have any questions about the security at our website, you can email us, Contact Us
Supplementation of Information
In order for this website to properly fulfill its obligation to our customers, it is necessary for us to supplement some information from 3rd party sources. These may include purchased email lists and competitor information. We hold the right to be able to use these lists in acordanance with marketing efforts however in saying this we do NOT promote or participate in spamming.
We normally send all purchasing customers an email to verify their order. We also email customers again as the order has been packed. Established customers will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see our Choice/Opt-out section below.
Correction/Updating Personal Information
If a user's personally identifiable information changes (such as your address, email address, or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user's personal data provided to us. This can also be done by emailing our Customer Support Team.
Our users are given the opportunity to 'opt-out' of having their information used for purposes not directly related to our site at the point where we ask for the information. For example, our order form has an 'opt-out' mechanism so users who buy a product from us, but don't want any marketing material, can keep their email address off of our lists.
Users who no longer wish to receive our newsletter may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email or email our Customer Support team.
Users of our site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether they should proceed with services, which require an outside party, or not.
Notification of Changes